Not able to upload any cash play

All my cash play shows up as error in PokerHander.
All I have uploaded so far is SnG and Tournaments.

Anyone have cashplay that they have been able to upload?

If so, give me some details so I can try to duplicate. :)

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PF_Allon Silver 1
4409d ago

Could you please give more details about the error? The exact error message, or post a screenshot?


Posted by Oneiros on 09/29/2009 11:31AM [ Reply ]

I play a few cash hands, then click refresh games. The games load and says: Done, with errors. file names are numbers.xml with this text to the right: Input string was not in the correct format. Each time I click send to give you the report. In Ring games I have 0, and I have played a few.. Can someone who has uploaded Ring games give me the details of their games, limit, no limit tabletype etc so I can try to emulate? :)

Posted by PF_Allon on 09/30/2009 1:14PM [ Reply ]

There seems to be an issue with reporting errors. I'll look into it. In the mean time, when the window with the error list comes up, instead of clicking the Send button, double-click the .xml file. It should open in a new browser window. Could you then please press Ctrl+A to select all the text, then copy-paste it here? If the error window doesn't appear again, the in PokerHander press F11 to bring up the Settings window, then click the Reset bad file list button. Click OK and press F5 to refresh the games. The error window should appear now. Thanks!

Posted by PF_Allon on 10/01/2009 2:30PM [ Reply ]

Never mind that - the issue with submitting error reports has been fixed. Could you please submit the error report again? Thanks!

Posted by Oneiros on 10/04/2009 10:16AM [ Reply ]

Done :)

PF_Allon Silver 1
4402d ago

Thank you for reporting the problem! The issue has been addressed and will be resolved in the next version of PokerHander.