I have had some similar issues after signing up with new poker rooms claiming I already have an account. A complete farce because I never did but I did however have accounts on their network. ipoker has never given me an issue when using other rooms but I am not happy with the support that is provided. Sometimes I have to send 3 emails before I get the most pathetic response from the childish support.
The support that is provided from PI is the best support I have ever had, they always get back to me and they have an extreme flexibility that keeps me connected to them. If you cant find their support than I suggest not playing with them at all.
ScorpsRule69 (betmost name)
steel69 (PI name)
